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Last updated: July 27, 2026
Artlink offers a free plan and monthly paid subscription plans. Paid plans are charged when you subscribe and renew monthly until you cancel. You can cancel your subscription at any time.
If you cancel a paid plan, it will remain active until the end of your current billing cycle. After that, your account will be canceled. To cancel, visit the billing page on your Artlink dashboard.
Payments for digital services on Artlink are non-refundable. However, we understand that sometimes your requirements may change. If you experience extended downtime or significant service interruptions, we may offer partial credits to your account based on the duration and impact of the downtime. For any issues, please email us at support@artlink.live.
AI Studio credit purchases — both recurring Studio add-on subscriptions and one-time credit packs — are non-refundable and non-transferable. Credits are delivered to your account immediately upon purchase. By purchasing, you expressly request immediate delivery of digital content and, where applicable law permits, you acknowledge that you lose any statutory right of withdrawal (such as the 14-day withdrawal right under EU and UK consumer law) once delivery begins.
If a generation fails for technical reasons, the credits spent on it are automatically returned to your balance — this is the remedy for failed generations. Credits from one-time packs never expire; credits included with your Artlink plan expire at the end of your current billing period; unused add-on credits roll over up to three times (3×) your monthly credit amount. Expired and unused credits are not refunded. See the AI Studio Terms for full credit terms.
Purchases are processed by Lemon Squeezy as merchant of record, and the payment transaction is additionally subject to Lemon Squeezy's terms.
If you downloaded our app and purchased your plan using your Apple ID or Google Play Store account, you’ll need to cancel by following the instructions provided by Apple or Google. Please note that Artlink is unable to process refunds in these circumstances. You can request a refund from Apple on the Apple Support webpage or from Google by following their instructions.
Upon cancellation of your plan, you will lose access to all premium features, including but not limited to creating new links and viewing analytics data. Although all premium features will be disabled, your existing links will remain active. You may reactivate your plan at any time. Please note that during the period of inactivity, no analytics data will be collected. If you wish to delete your data, please contact us.
If you encounter any issues with our service, such as extended downtime (multiple hours in a day, or multiple days in a month), or if our customer service response time is delayed significantly, we may issue a partial credit to your account.
For any questions or further assistance, please contact us at support@artlink.live.